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Well if I didn't install it properly, then there's another issue with the client, because I've been installing clients for 10 years with no problems. I followed the typical installation (no custom settings) all the way through to where I clicked the Finish button and it didn't work. I uninstalled and reinstalled.
Feedback response number WEBB76DJN9 created by ~Patti Xanresasterettu on 08/24/2007